PRIVACY POLICY

Privacy Policy

Last Updated: 04/11/2025

1. Information We Collect

At HPrix Prime, we collect information to provide better services to our customers:

  • Personal Information: Name, email address, shipping address, phone number when you place an order
  • Payment Information: Credit card details processed securely through PCI-compliant payment gateways
  • Technical Data: IP address, browser type, device information for website optimization
  • Usage Data: How you interact with our website to improve user experience

2. How We Use Your Information

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send order confirmations and shipping updates
  • Improve our website and product offerings
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure security

3. Data Protection

We implement security measures including SSL encryption, secure payment processing, and restricted access to your personal information. Your data is stored securely and retained only as long as necessary.

4. Cookies and Tracking

We use cookies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Provide personalized recommendations
  • Enable social media features

You can control cookie settings through your browser preferences.

5. Third-Party Sharing

We may share your information with:

  • Shipping carriers (Royal Mail, Evri, DPD) for delivery
  • Payment processors (Shopify Payments, PayPal) for transaction processing
  • Service providers for website analytics and marketing
  • Legal authorities when required by law

6. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: admin@hprixprime.co.uk
Address: Jubilee House, 3 The Dr, Great Warley, Warley, Brentwood CM13 3FR

We regularly review and update our privacy policy. Please check this page for the latest version.