REFUND POLICY
Refund Policy
Last Updated: 04/11/2025
30-Day Return Policy
We offer a 30-day return policy for unused items in original packaging. Return shipping costs are the responsibility of the customer.
How to Return an Item
- Contact us at admin@hprixprime.co.uk to initiate a return
- We'll provide return instructions and address
- Pack items securely in original packaging
- Include your order number inside the package
Refund Processing
- Refunds processed within 7-10 business days
- Original shipping costs are non-refundable
- Refunds issued to original payment method
Damaged or Defective Items
Contact us within 7 days of receipt for damaged or defective items. We'll arrange a replacement or refund immediately.
Questions?
Contact us at admin@hprixprime.co.uk for return assistance.